Shipping policy

🚚 Shipping Policy

Last updated: March 5, 2026

Thank you for shopping with TIMEUP.

This Shipping Policy explains how we process, ship, and deliver orders placed through our website https://time16up.com.

1. Order Processing

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

Once your order is placed, you will receive:

An order confirmation email
A shipping confirmation email with tracking information once your order has been shipped.

Please make sure your shipping address is correct before completing your purchase.
TIMEUP is not responsible for packages delivered to incorrect or incomplete addresses provided by customers.

2. Shipping Times

Estimated delivery times:

🇺🇸 United States: 3–10 business days
🌎 International Orders (if available): 10–20 business days

Delivery times are estimates only and may vary due to shipping carrier delays, weather conditions, or customs processing.

3. Shipping Rates

Shipping costs are calculated at checkout based on the customer's location and the weight of the order.

From time to time, TIMEUP may offer free shipping promotions on selected products or minimum order amounts. These promotions will be clearly displayed on the website.

4. Order Tracking

Once your order ships, you will receive an email containing:

Your tracking number
A link to track your package

Please allow 24–48 hours for tracking information to update.

5. Lost or Delayed Packages

TIMEUP is not responsible for shipping delays caused by carriers, weather conditions, or incorrect addresses.

If your package appears lost in transit, we recommend contacting the shipping carrier directly. However, our team will do our best to assist you whenever possible.